1. Pre-Inspection
Rugs are first inspected to note any areas of concern such as dye instability, fibre condition, tears, failing tufted backings, pet urine and others.
2. Dusting & Vacuuming
Dry soil is removed by thoroughly
dusting the rug with a rug bearing machine that beats out the dust from the back, and then vacuumed to remove loosened soil.
3. Pre-Conditioned
A preconditioning agent is applied to both sides of the rug to emulsify and break down soil and general spots for a more thorough wash.
4. Pre-Spot/ Fringe Treatment
Difficult spots & fringe are pre-treated with special solutions to increase chances of removal.
5. Scrubbing
The rug is scrubbed with counter rotating brushes on both sides to work in the cleaning agent and break the soil bond on the rug.
6. Power-Wash
The rug is then power-washed at a safe distance from the fibres, using between 800-1500 psi to achieve a deep clean and removal of embedded soil.
7. Detergent Neutralizer
Your rug gets a quick saturation in detergent neutralizer to leave the fibres soft and residue free.
8. Spun & Rinsed
Your rug gets placed into our rug wringing centrifuge, which spins all the water out to ensure a clean and fast-drying, washed rug. During this process we also shoot water into the machine to remove soil and detergent. Think of this step like the rinse & spin cycle on your washing machine. It’s the exact same thing, but for rugs.
9. Drying
Your rug gets hung up to dry on our temperature & humidity controlled drying poles where air is blown across the rug and an exhaust fan, removes wet air from the area.
10. Grooming & Post-Detail Work
Your rug gets groomed to reset the pile, and vacuumed once more, to remove any additional hairs or fibres that may remain. Any small spots or stains are post treated as well.
Terri Guillemets
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